​Last updated: 11 August 2026

 

Ponder Plant Services (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect when you use our website and how we use and protect that information.

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1. Information We Collect

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We only collect personal information that you voluntarily provide to us through our website 'contact us' form.

This may include:

• Your first name

• Your surname

• Your email address

We do not accept payments, process orders, or sell products or services directly through this website.

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2. How We Use Your Information

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We use the information you provide to:

• Respond to your enquiry or submission

• Communicate with you regarding your enquiry

• Provide information about our services where relevant

• Maintain appropriate records of enquiries received through our website

 

We will only use your personal information for legitimate purposes connected with your enquiry and our business.

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3. Wix and Processing of Your Information

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Our website is hosted and operated using Wix. When you submit information through our website, your personal information may be processed and stored by Wix on our behalf.

Wix may process information as necessary to provide website hosting, form submission and related website services. Wix may also process personal information in accordance with its own privacy policy and terms.

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We take reasonable steps to ensure that any third parties processing personal information on our behalf do so appropriately and securely.

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4. How We Store and Protect Your Information

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We take reasonable and appropriate measures to protect the personal information you provide to us from unauthorised access, loss, misuse, alteration or disclosure.

We will retain your personal information only for as long as reasonably necessary for the purposes for which it was collected, or where we are required to retain it by law.

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5. Sharing Your Information

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We do not sell or rent your personal information to third parties.

We may share your information where this is necessary to operate our website or provide our services, including where information is processed by Wix on our behalf, or where we are legally required to do so.

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6. Your Privacy Rights

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Under UK data protection law, you may have rights in relation to your personal information, including the right to:

• Request access to the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your personal information in certain circumstances

• Ask us to restrict how we use your information in certain circumstances

• Object to certain uses of your personal information

If you would like to exercise any of these rights, please contact us using the contact details provided on our website.

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7. Cookies

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Our website may use essential cookies or similar technologies required for the website to function properly.

If we introduce analytics, advertising, tracking or other non-essential cookies in the future, we will update this Privacy Policy and, where required, obtain your consent before using them.

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8. Third-Party Websites

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Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those websites. We recommend reviewing the privacy policy of any third-party website you visit.

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9. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements. Any updates will be posted on this page with the revised “Last updated” date.

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10. Contact Us

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If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the contact details provided on the Ponder Plant Services website.

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